工商总局：商家不得以拆封为由拒绝退货 - V2EX
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CuiToo

工商总局：商家不得以拆封为由拒绝退货

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  •   CuiToo Jan 22, 2015 2940 views
    This topic created in 4129 days ago, the information mentioned may be changed or developed.
    1月22日消息，国家工商总局近日公布的《侵害消费者权益行为处罚办法》对消费网购退货过程中，商家故意拖延或者无理拒绝的行为做了明确规定。其中，以消费者已拆封、查验影响商品完好为由拒绝退货，未经消费者确认，以自行规定该商品不适用无理由退货为由拒绝退货等为由拒绝退货被视为故意拖延或者无理拒绝，将受到处罚。

    http://tech.163.com/15/0122/12/AGIHOELU00094OE0.html
  • 退货
  • 为由
  • 拆封
    3 replies
    Tink
        1
    Tink  
    PRO
       Jan 22, 2015 via iPhone
    所以现在京东获得美名“退货东”
    CuiToo
        2
    CuiToo  
    OP
       Jan 22, 2015 via iPhone
    @Tink 诺基亚。;-)
    qydyhyn
        3
    qydyhyn  
       Jan 22, 2015
    一分惊喜一分忧！
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